Privacy Statement (EU)

This privacy statement was last updated on 22/09/2023 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.

In this privacy statement, we explain what we do with the data we obtain about you via https://www.xdelivery.it/en. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose, data and retention period

We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)

2. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy

3. Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

We have concluded a data processing agreement with Google.

Google may not use the data for any other Google services.

The inclusion of full IP addresses is blocked by us.

4. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

The security measures we use consist of:

  • Username and Password
  • TLS / SSL
  • DKIM, SPF en DMARC
  • HTTP Strict Transport Security
  • X-Content-Type-Options
  • X-XSS-Protection
  • X-Frame-Options
  • Content Security Policy

5. Third-party websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

6. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

7. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

8. Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.

9. Contact details

Appteam di Vantaggiato Rocco
Via per Supersano, snc 73049 Ruffano LECCE
Italy
Website: https://www.xdelivery.it/en
Email: ti.maetppa@ofni
Phone number: +393337660014

10. Data requests

For the most frequently submitted requests, we also offer you the possibility to use our data request form

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Annex

Nextend Social Login

What personal data we collect and why we collect them

Nextend Social Login collects data when a visitor registers, logs in or links the account with any of the social providers. It collects the following data: email addresses, name, social ID and access token. It may also collect images and other fields via Pro Addon's synchronisation functionality.

Who we share your data with

Nextend Social Login stores your personal data on your site and does not share it with anyone else except for the access token that is used to authenticate communications with the social provider.

The plugin shares personal data with third parties

Nextend Social Login uses the access token provided by the social provider when communicating with the provider to verify the account and securely access personal data.

How long we keep your data

Nextend Social Login removes personal data collected when the user is deleted from WordPress.

Does the plugin use personal data collected by others?

When the visitor authorises this, Nextend Social Login uses the personal data collected by social providers to create an account on your site.

Does the plugin store 'stuff' on the browser?

Yes, Nextend Social Login must create a cookie for visitors who use social login authorisation. This cookie is necessary for each provider to secure communication and to send the user back to the last page of the site.

Does the plugin collect telemetry information, directly or indirectly?

No

Does the plugin include JavaScript, tracking pixels or embedded third-party iframes?

No

WooCommerce

This sample language includes the basic elements on personal data collection, storage and sharing, as well as on who is authorised to access this data. Depending on the settings enabled and additional plugins used, the specific information shared by our shop may vary. We recommend that you consult an attorney when deciding what information to disclose on your privacy policy.

During the payment process in our shop we collect information about you.

What we collect and save

As you visit our site, we track:
  • Products you have viewed: we will use this information to, for example, show you products you have recently viewed
  • Location, IP address and browser type: we will use this information for tax and shipping estimates
  • Shipping address: we will ask you to enter it in order, for example, to estimate shipping before you place your order and to send you what you have purchased!
We also use cookies to keep track of the contents of your shopping cart while you are browsing our site.

Note: for further details on the cookie policy, you will be linked to the section here.

When you make a purchase from us, we ask you to provide information such as your name, billing address, shipping address, e-mail address, telephone number, credit card number/payment details, and optional account information such as your username and password. We will use this information for purposes such as:
  • We send you account and order information
  • We respond to your requests, including complaints and refunds
  • Payment processing and fraud prevention
  • Set up your account for our shop
  • Comply with all legal obligations incumbent on us, such as the calculation of taxes
  • Enhance our shop offers
  • Sending marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number: these data will then be used to populate the checkout in your future orders. We generally keep your information as long as we need it for the purposes for which we collect and use the data and as long as we are legally required to continue to maintain it. For example, we store order information for XXX years for tax and accounting purposes. Such information includes name, email address, and billing and shipping addresses. We also store comments and reviews, if you choose to leave them with us.

People in our team who have access

Our team members have access to the information you provide. For example, both administrators and shop managers have access to:
  • Order information such as, purchased item, date of purchase and place of dispatch and
  • Customer information such as your name, email address and billing and shipping information.
Our team members have access to this information to help fulfil orders, process refunds and support you.

What we share with others

In this section you must list with whom you share data and for what purpose. This may include, but is not limited to, analytics, marketing, payment gateways, shipping providers, and third party incorporations.

We share information with third parties who help us provide shop services and for ordering purposes; for example -

Payments

In this sub-section, you must list the third-party payment processors you use for payments on your shop as these may handle customer data. We have included PayPal as an example, but if you do not use PayPal, you can remove it.

We accept payments via PayPal. During payment processing, certain data is transferred to PayPal, including information necessary to process or support the payment, such as total purchase and billing data. For further details, please see the PayPal privacy policy .

Complianz | The Privacy Suite for WordPress

This website uses the Privacy Suite for WordPress by Complianz to collect consent records. For this functionality your IP address is anonymised and stored in our database. For more information, see the Privacy Statement of Complianz.

WooCommerce Product Combos

Product Combos does not collect, store or share any personal data.

Stripe

By using this extension, you may be storing personal data or sharing data with an external service. Learn more about how this works, including what you may want to include in your privacy policy.

WooCommerce Subscriptions

By using WooCommerce Subscriptions, you may retain personal data and, depending on which third-party payment processing systems you use to accept subscription payments, you may share personal data with external sources.

What we collect and save

For the purpose of processing recurring subscription payments, we store the customer's name, billing address, shipping address, e-mail address, telephone number and credit card/payment details.

What we share with others

What personal information your shop shares with external sources depends on which third-party payment processing plugins you use to collect subscription payments. We recommend that you consult the privacy policies of these third parties to notify them in this section of your privacy policy. If you use PayPal Standard or PayPal Reference transactions, please see thePayPal Privacy Policy for further details.

YITH Plugins

This example includes the basics on collecting, storing and sharing personal data, as well as on who is authorised to access this data. Depending on the settings enabled and the additional extension modules used, the specific information shared by our shop may vary. We recommend that you consult an attorney when deciding what information to disclose in your privacy policy.

What we collect and save

YITH WooCommerce Affiliates

As you visit our site, we will keep track of:
  • Store visits: we will use this data to generate statistics for affiliates and administrators.
  • Location, IP address and browser type: we will only use this data for statistical purposes and to enable administrators to supervise the traffic generated by affiliates.
  • Affiliate name, username, email address: we will use this information to register and track affiliates.
We use cookies to track visits and sales generated by affiliates.

People in our working group who have access

YITH WooCommerce Affiliates

Our team members have access to the information you provide. For example, both administrators and shop managers have access to:
  • Personal details of the franchisee;
  • System-generated commissions;
  • Payments sent to affiliates;
  • Visits and sales generated through referral links.
Our team members have access to this information in order to properly manage the affiliate system and apply the necessary actions to prevent customers from making inappropriate use of the affiliate programme.

What we share with others

YITH WooCommerce Affiliates

We send payments via PayPal. During payment processing, some of your data will be sent to PayPal, including the information required to process the payment, such as the total amount spent and payment details. For more details see thePayPal privacy policy.

Loco Translate

This plugin does not collect any data from visitors to the public website. Administrators and reviewers may wish to review theplugin privacy policy of Loco.

Slider Revolution

In case you're using Google Web Fonts (default) or playing videos or sounds via YouTube or Vimeo in Slider Revolution we recommend to add the corresponding text phrase to your privacy policy:

YouTube

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited. If you're logged in to your YouTube account, YouTube allows you to associate your browsing behaviour directly with your personal profile. You can prevent this by logging out of your YouTube account. YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO. Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy.

Vimeo

Our website uses features provided by the Vimeo video portal. This service is provided by Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA. If you visit one of our pages featuring a Vimeo plugin, a connection to the Vimeo servers is established. Here the Vimeo server is informed about which of our pages you have visited. In addition, Vimeo will receive your IP address. This also applies if you are not logged in to Vimeo when you visit our plugin or do not have a Vimeo account. The information is transmitted to a Vimeo server in the US, where it is stored. If you are logged in to your Vimeo account, Vimeo allows you to associate your browsing behaviour directly with your personal profile. You can prevent this by logging out of your Vimeo account. For more information on how to handle user data, please refer to the Vimeo Privacy Policy at https://vimeo.com/privacy.

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly. For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO. If your browser does not support web fonts, a standard font is used by your computer. Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google's privacy policy at https://www.google.com/policies/privacy/.

SoundCloud

On our pages, plugins of the SoundCloud social network (SoundCloud Limited, Berners House, 47-48 Berners Street, London W1T 3NF, UK) may be integrated. The SoundCloud plugins can be recognised by the SoundCloud logo on our site. When you visit our site, a direct connection between your browser and the SoundCloud server is established via the plugin. This enables SoundCloud to receive information that you have visited our site from your IP address. If you click on the "Like" or "Share" buttons while you are logged into your SoundCloud account, you can link the content of our pages to your SoundCloud profile. This means that SoundCloud can associate visits to our pages with your user account. We would like to point out that, as the provider of these pages, we have no knowledge of the content of the data transmitted or how it will be used by SoundCloud. For more information on SoundCloud's privacy policy, please go to https://soundcloud.com/pages/privacy. If you do not want SoundCloud to associate your visit to our site with your SoundCloud account, please log out of your SoundCloud account.