Privacy Statement (EU)
This privacy statement was last updated on 01/02/2023 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.
In this privacy statement, we explain what we do with the data we obtain about you via https://www.xdelivery.it/en. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:
- we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
- we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
- we first request your explicit consent to process your personal data in cases requiring your consent;
- we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
- we respect your right to access your personal data or have it corrected or deleted, at your request.
If you have any questions, or want to know exactly what data we keep of you, please contact us.
1. Purpose, data and retention period
We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)1.1 Payments
1.1 Payments
For this purpose we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP address
- Social media accounts
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data until the service is terminated.
1.2 Registering an account
1.2 Registering an account
For this purpose we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
- IP address
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data until the service is terminated.
1.3 Newsletters
1.3 Newsletters
For this purpose we use the following data:
- An email address
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data until the service is terminated.
1.4 To support services or products that a customer wants to buy or has purchased
1.4 To support services or products that a customer wants to buy or has purchased
For this purpose we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data until the service is terminated.
1.5 To be able to comply with legal obligations
1.5 To be able to comply with legal obligations
For this purpose we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data until the service is terminated.
1.6 Compiling and analysing statistics for website improvement.
1.6 Compiling and analysing statistics for website improvement.
For this purpose we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of a city or town
- An email address
- A telephone number
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data until the service is terminated.
2. Cookies
Our website uses cookies. For more information about cookies, please refer to our Cookie Policy.
3. Disclosure practices
We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.
If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.
We have concluded a data processing agreement with Google.
Google may not use the data for any other Google services.
The inclusion of full IP addresses is blocked by us.
4. Security
We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
The security measures we use consist of:
- Username and Password
- DKIM, SPF en DMARC
- HTTP Strict Transport Security
- X-Content-Type-Options
- X-XSS-Protection
- X-Frame-Options
- Content Security Policy
- STARTTLS and DANE
5. Third-party websites
This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.
6. Amendments to this privacy statement
We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.
7. Accessing and modifying your data
If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.
8. Submitting a complaint
If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.
9. Contact details
Appteam di Vantaggiato Rocco
Via per Supersano, snc 73049 Ruffano LECCE
Italy
Website: https://www.xdelivery.it/en
Email: ti.maetppa@ofni
Phone number: +393337660014
10. Data requests
For the most frequently submitted requests, we also offer you the possibility to use our data request form
Annex
Nextend Social Login
What personal data we collect and why we collect them
Nextend Social Login collects data when a visitor registers, logs in or links the account with any of the social providers. It collects the following data: email addresses, name, social ID and access token. It may also collect images and other fields via Pro Addon's synchronisation functionality.
Who we share your data with
Nextend Social Login stores your personal data on your site and does not share it with anyone else except for the access token that is used to authenticate communications with the social provider.
The plugin shares personal data with third parties
Nextend Social Login uses the access token provided by the social provider when communicating with the provider to verify the account and securely access personal data.
How long we keep your data
Nextend Social Login removes personal data collected when the user is deleted from WordPress.
Does the plugin use personal data collected by others?
When the visitor authorises this, Nextend Social Login uses the personal data collected by social providers to create an account on your site.
Does the plugin store 'stuff' on the browser?
Yes, Nextend Social Login must create a cookie for visitors who use social login authorisation. This cookie is necessary for each provider to secure communication and to send the user back to the last page of the site.
Does the plugin collect telemetry information, directly or indirectly?
No
Does the plugin include JavaScript, tracking pixels or embedded third-party iframes?
No
WooCommerce
This sample language includes the basic elements on personal data collection, storage and sharing, as well as on who is authorised to access this data. Depending on the settings enabled and additional plugins used, the specific information shared by our shop may vary. We recommend that you consult an attorney when deciding what information to disclose on your privacy policy.
During the payment process in our shop we collect information about you.What we collect and save
As you visit our site, we track:- Products you have viewed: we will use this information to, for example, show you products you have recently viewed
- Location, IP address and browser type: we will use this information for tax and shipping estimates
- Shipping address: we will ask you to enter it in order, for example, to estimate shipping before you place your order and to send you what you have purchased!
Note: for further details on the cookie policy, you will be linked to the section here.
When you make a purchase from us, we ask you to provide information such as your name, billing address, shipping address, e-mail address, telephone number, credit card number/payment details, and optional account information such as your username and password. We will use this information for purposes such as:- We send you account and order information
- We respond to your requests, including complaints and refunds
- Payment processing and fraud prevention
- Set up your account for our shop
- Comply with all legal obligations incumbent on us, such as the calculation of taxes
- Enhance our shop offers
- Sending marketing messages, if you choose to receive them
People in our team who have access
Our team members have access to the information you provide. For example, both administrators and shop managers have access to:- Order information such as, purchased item, date of purchase and place of dispatch and
- Customer information such as your name, email address and billing and shipping information.
What we share with others
In this section you must list with whom you share data and for what purpose. This may include, but is not limited to, analytics, marketing, payment gateways, shipping providers, and third party incorporations.
We share information with third parties who help us provide shop services and for ordering purposes; for example -Payments
In this sub-section, you must list the third-party payment processors you use for payments on your shop as these may handle customer data. We have included PayPal as an example, but if you do not use PayPal, you can remove it.
We accept payments via PayPal. During payment processing, certain data is transferred to PayPal, including information necessary to process or support the payment, such as total purchase and billing data. For further details, please see the PayPal privacy policy .Complianz | The Privacy Suite for WordPress
This website uses the Privacy Suite for WordPress by Complianz to collect consent records. For this functionality your IP address is anonymised and stored in our database. For more information, see the Privacy Statement of Complianz.WooCommerce Product Combos
Product Combos does not collect, store or share any personal data.
Stripe
By using this extension, you may be storing personal data or sharing data with an external service. Learn more about how this works, including what you may want to include in your privacy policy.WooCommerce Subscriptions
By using WooCommerce Subscriptions, you may retain personal data and, depending on which third-party payment processing systems you use to accept subscription payments, you may share personal data with external sources.What we collect and save
For the purpose of processing recurring subscription payments, we store the customer's name, billing address, shipping address, e-mail address, telephone number and credit card/payment details.What we share with others
What personal information your shop shares with external sources depends on which third-party payment processing plugins you use to collect subscription payments. We recommend that you consult the privacy policies of these third parties to notify them in this section of your privacy policy. If you use PayPal Standard or PayPal Reference transactions, please see thePayPal Privacy Policy for further details.YITH Plugins
This example includes the basics on collecting, storing and sharing personal data, as well as on who is authorised to access this data. Depending on the settings enabled and the additional extension modules used, the specific information shared by our shop may vary. We recommend that you consult an attorney when deciding what information to disclose in your privacy policy.
What we collect and save
YITH WooCommerce Affiliates
As you visit our site, we will keep track of:- Store visits: we will use this data to generate statistics for affiliates and administrators.
- Location, IP address and browser type: we will only use this data for statistical purposes and to enable administrators to supervise the traffic generated by affiliates.
- Affiliate name, username, email address: we will use this information to register and track affiliates.
People in our working group who have access
YITH WooCommerce Affiliates
Our team members have access to the information you provide. For example, both administrators and shop managers have access to:- Personal details of the franchisee;
- System-generated commissions;
- Payments sent to affiliates;
- Visits and sales generated through referral links.
What we share with others
YITH WooCommerce Affiliates
We send payments via PayPal. During payment processing, some of your data will be sent to PayPal, including the information required to process the payment, such as the total amount spent and payment details. For more details see thePayPal privacy policy.